本書精簡且通俗地闡述了與市場營銷實際工作息息相關(guān)的市場營銷基本概念、市場分析及目標(biāo)定位、制定產(chǎn)品開發(fā)策略、掌握價格制定策略、選擇分銷渠道、策劃促銷策略、管理市場營銷活動等內(nèi)容。 本書融知識性、實用性和趣味性于一體,具有"理論通俗明了、案例豐富充實、實訓(xùn)輕松實用”的特色。讓讀者在輕松學(xué)習(xí)中掌握營銷基礎(chǔ)知識。
羅生芳:廣西工商職業(yè)學(xué)院副教授,長期從事營銷類一線課程教學(xué)。出版多本教材。主要從事市場營銷基礎(chǔ)、銷售管理、市場營銷實務(wù)等課程教學(xué)。
項目一 認(rèn)識市場營銷..................................................................................................................1
任務(wù)一 認(rèn)識市場 .................................................................................................................2
任務(wù)二 認(rèn)識市場營銷 .........................................................................................................4
任務(wù)三 認(rèn)識市場營銷學(xué) .....................................................................................................5
任務(wù)四 認(rèn)識市場營銷人員 .................................................................................................7
任務(wù)五 樹立正確的市場營銷觀念 .....................................................................................9
任務(wù)六 樹立良好的營銷職業(yè)道德 ...................................................................................12
實訓(xùn)與練習(xí) ...........................................................................................................................13
擴(kuò)展閱讀 ...............................................................................................................................13
項目二 市場分析及目標(biāo)定位....................................................................................................16
任務(wù)一 做好營銷環(huán)境分析 ...............................................................................................17
任務(wù)二 做好市場調(diào)查分析 ...............................................................................................25
任務(wù)三 做好購買者行為分析 ...........................................................................................30
任務(wù)四 做好目標(biāo)市場分析 ...............................................................................................38
實訓(xùn)與練習(xí) ...........................................................................................................................47
擴(kuò)展閱讀 ...............................................................................................................................49
項目三 制訂產(chǎn)品開發(fā)策略........................................................................................................52
任務(wù)一 認(rèn)識產(chǎn)品的整體性概念 .......................................................................................53
任務(wù)二 認(rèn)識產(chǎn)品的生命周期 ...........................................................................................56
任務(wù)三 認(rèn)識產(chǎn)品的組合策略 ...........................................................................................60
任務(wù)四 認(rèn)識新產(chǎn)品開發(fā) ...................................................................................................66
任務(wù)五 認(rèn)識產(chǎn)品的品牌 ...................................................................................................71
任務(wù)六 認(rèn)識產(chǎn)品的包裝 ...................................................................................................78
實訓(xùn)與練習(xí) ...........................................................................................................................82
擴(kuò)展閱讀 ...............................................................................................................................84
項目四 掌握價格制訂策略........................................................................................................ 87
任務(wù)一 明確企業(yè)的定價目標(biāo) ........................................................................................... 89
任務(wù)二 分析影響定價的因素 ........................................................................................... 92
任務(wù)三 選擇產(chǎn)品定價方法 ............................................................................................... 96
任務(wù)四 選擇產(chǎn)品定價策略 ............................................................................................. 100
任務(wù)五 調(diào)整產(chǎn)品價格策略 ............................................................................................. 111
實訓(xùn)與練習(xí) ......................................................................................................................... 114
擴(kuò)展閱讀 ............................................................................................................................. 115
項目五 選擇分銷渠道.............................................................................................................. 118
任務(wù)一 認(rèn)識分銷渠道 ..................................................................................................... 119
任務(wù)二 設(shè)計分銷渠道 ..................................................................................................... 131
任務(wù)三 管理分銷渠道 ..................................................................................................... 140
任務(wù)四 關(guān)注渠道發(fā)展新趨勢 ......................................................................................... 143
實訓(xùn)與練習(xí) ......................................................................................................................... 145
擴(kuò)展閱讀 ............................................................................................................................. 146
項目六 策劃促銷策略.............................................................................................................. 149
任務(wù)一 認(rèn)識促銷策略 ..................................................................................................... 150
任務(wù)二 掌握人員推銷促銷策略 ..................................................................................... 152
任務(wù)三 掌握廣告促銷策略 ............................................................................................. 156
任務(wù)四 掌握營業(yè)推廣促銷策略 ..................................................................................... 163
任務(wù)五 掌握公共關(guān)系促銷策略 ..................................................................................... 169
任務(wù)六 綜合運用促銷策略 ............................................................................................. 172
實訓(xùn)與練習(xí) ......................................................................................................................... 176
擴(kuò)展閱讀 ............................................................................................................................. 178
項目七 管理市場營銷活動...................................................................................................... 181
任務(wù)一 了解營銷管理者的任務(wù) ..................................................................................... 182
任務(wù)二 認(rèn)識市場營銷組織 ............................................................................................. 185
任務(wù)三 掌握競爭性營銷策略的制訂 ............................................................................. 190
任務(wù)四 掌握營銷工作的實施步驟 ................................................................................. 192
任務(wù)五 認(rèn)識市場營銷控制 ............................................................................................. 193
任務(wù)六 認(rèn)識市場營銷審計 ............................................................................................. 198
實訓(xùn)與練習(xí) ......................................................................................................................... 199
擴(kuò)展閱讀 ............................................................................................................................. 201